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Frequently Asked Questions

  • What is a balance bike?

    A balance bikes is a perfect first bike for toddlers to learn the basics of balancing and steering.

    Once a child has mastered the balance bike, transitioning to a pedal bike would be a breeze!

    Kindly note that a balance bike does not come with training wheels and pedals.

  • When can my child start using a balance bike?

    You can introduce a balance bike to your child as soon as they can walk or when they express interest!

    We recommend from ages 2 onwards as most kids will be height-appropriate to ride.

  • What is the minimum height requirement for a child to start riding?

    Our saddle post ranges from as low as 30cm (floor to saddle) to as high as 42cm.

    Measure your child’s inseam (crotch to floor) to know if your child is ready to ride.

  • What is the appropriate saddle height for my child?

    Simply have your child stand over the bike and leave a ~5cm gap between saddle and crotch.

  • Can I add on pedals?

    There are no pedal options for balance bikes.

    Your child will discover the joy of biking, while safely learning the basics of balancing, steering and stopping with their feet.

    You can transition smoothly to a pedal bike when your child has mastered the most important skill of biking – balance.

  • How do I maintain the tires?

    Our balance bike uses EVA foam tires that are puncture-proof. Cycle for a lifetime and it will never run flat. No pumping required.

    Our beautiful white tires will develop its own character with time. To keep it pristine, wipe clean with damp cloth often.

  • Can I replace any parts in case of wear & tear?

    Drop us an email at hello@roverbikes.com and we will be happy to assist further!

  • What does your warranty cover?

    Rover Bikes warranty covers material and workmanship defects for 6 months from the date of purchase. Read more.

  • How much is shipping within Singapore?

    Shipping is complimentary for orders above $100, within Singapore. Should you wish to opt for a self pick-up, please kindly indicate it at check out.

  • How long does delivery take?

    Once your order has been placed, it will be processed and delivered within 5 business days.